Corrupted display on EA

wizywonga

screenshot-2020-11-24-104426.jpeg

The display starts ok, but when I enter trades, it changed to unreadable like above. I've tried to change the DPI settings, and still getting this on MT5. Any other ideas?

MagicKeys

Hello @wizywonga

That's unfortunate. Does Magic Keys continue to work after this happens/appears?
If it does, then probably the problem is that the text changed color from white to black.
If it does not, the the expert advisor crashed. Check the Experts tab and see what the error is.

In both cases, let us know and we will proceed to fixing that

wizywonga

Yes the EA works and the keys works as expected. The display in the window doesn't.

MagicKeys

Can you try closing the chart and starting on a new one and see if that brings you back to normal? That black window might have been unreferenced by the ea and now is there pending and you are unable to get rid of it

wizywonga

When starting a new chart, it works again, and then it get corrupted randomly.

MagicKeys

You should check the experts tab in the terminal window to see if any error appears. Also, you can contact us via email referring this post and a member of our team will schedule a remote desktop session to fix the issue

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